When you are investing in your IT infrastructure, there are three questions to ask your IT Hardware partner, especially if you are buying used equipment:
1. Does your vendor have solid relationships with their suppliers? The reliability of used hardware is surprisingly not significantly different than “new in box”. Where you buy the hardware is really the key. Finding a supplier that has the right relationships, knows where the hardware comes from, and will stand behind it is the key to your success.
2. Have they built relationships that ensure the quality of their supply? When deciding what you need, consider using a known provider that has longevity. Working with a supplier that specializes in IT and closely related gear is also a great idea as opposed to a general electronics supplier. That way you know you are dealing with a specialist, a professional in their field.
3. Does your vendor partner own the hardware and know exactly where it came from, or do they use a third party to support their inventory? This is a huge concern. If your vendor doesn’t know where the hardware comes from, or understand the source, you could be setting yourself up for disaster.
If you can confirm these three important attributes then you are working with a professional who is committed to supporting your IT hardware needs.
Experts in IT Networking, Telephony, and 3com.